{"id":114786,"date":"2022-08-17T08:46:54","date_gmt":"2022-08-17T06:46:54","guid":{"rendered":"https:\/\/woltio.com\/privacy-policy\/"},"modified":"2025-05-16T15:44:52","modified_gmt":"2025-05-16T13:44:52","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/woltio.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"114786\" class=\"elementor elementor-114786 elementor-111723\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-30b793aa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"30b793aa\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e27d03d\" data-id=\"e27d03d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7439b574 elementor-widget elementor-widget-text-editor\" data-id=\"7439b574\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 26-02-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<h1> <\/h1>\n<\/div>\n<\/div>\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<p>The company responsible for the processing of your data under this Privacy Policy is: Versa Design S.L. NIF: B64995640 Address: Carrer d&#8217;Anselm Turmeda, 16, 08205 Sabadell, Barcelona E-mail address: admin@versades.com Web: www.versades.com At Versa Design S.L, we recognize the importance of protecting your personal information and are committed to treating it responsibly and in accordance with data protection laws. This privacy policy is intended to regulate all aspects relating to the processing of data of different users who browse or provide their personal data through the various forms located on the website.<\/p>\n<p><strong>Personal Data<\/strong><\/p>\n<p>Personal data is information that identifies you or makes you identifiable. Through the web, in the boxes established for this purpose we collect the personal data that the user communicates to us: name, surname, e-mail, telephone, postal address, town, etc. The user&#8217;s visit to the website does not imply that he\/she has to provide any information about his\/her personal data. However, if provided, the data will be processed in a lawful manner subject at all times to the principles and rights contained in the RGPD 2016\/679 of 27 April 2016 and the LOPDGDD 3\/2018 of December 5.<\/p>\n<p><strong>Purpose, duration and legitimacy of the treatment:<\/strong><\/p>\n<p>The data provided by the user will be used for the following purposes: To attend the request or request made by the user through the contact form located on the web. We collect and process the user&#8217;s personal data in order to process and manage your request, an inquiry or any request you make through this form. We will keep this data for the time necessary to comply with your request and for the time established by law with a minimum duration of 3 years. The basis of legitimacy of the data processing will be the consent given by the user by selecting the acceptance box of our privacy policy before sending the request. The user has the right to revoke his consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal. Manage the experiences or opinions regarding the products and\/or services through user testimonials that will be published on the website and thus be able to help other users. The only personal data that will be published about the testimonial will be the user&#8217;s name and city. We will keep the data provided as long as the user does not request its revocation and for the time established by law with a minimum duration of 3 years. The basis of legitimacy of the data processing will be the consent given by the user when registering through the form provided for this purpose on the web and selecting the acceptance box of our privacy policy before sending your request. Manage the curriculum submitted by the interested party through the form provided for this purpose and include it in the company&#8217;s database of candidates. These data will be kept for a maximum period of one year, after which the data will be blocked for the legally established period of time, guaranteeing total respect for confidentiality both in the processing and in its subsequent destruction. The legitimate basis for managing and processing the curriculum of the person concerned is their consent which manifests itself by making an affirmative action of sending the same and selecting the box of acceptance of our privacy policy prior to shipment. The user has the right to revoke his consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal. Improve your web browsing experience. We will keep this data as long as the user does not revoke their consent to the processing of the same by deleting the cookies and for the time established by law with a minimum duration of 3 years. The legitimate basis for improving your experience when browsing the website is the consent given by the user when accepting cookies. The user has the right to revoke his consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal. Manage our social networks and send you information about our activities and products. We will keep this data as long as the user does not revoke their consent to the processing of the same and for the time established by law with a minimum duration of 3 years. The legitimate basis for managing our social networks and sending you our activities and news is the consent you give us to do so. The user has the right to revoke his consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.<\/p>\n<p><strong>Assignment or communication of personal data and international transfers:<\/strong><\/p>\n<p>Your data will not be communicated or disclosed to third parties unless there is a legal obligation or those providers linked to the Responsible acting as processors. No international transfers are made, in the event that they could be made at some point, you will be informed in order to obtain your consent.<\/p>\n<p><strong>Data update<\/strong><\/p>\n<p>It is important that in order for us to keep the personal data updated, the user informs us whenever there has been any change in them, otherwise, we are not responsible for the veracity of them. The user guarantees that the personal data provided are truthful, guaranteeing that all the information provided corresponds to the real situation, that it is up to date and accurate, being obliged to communicate any changes.<\/p>\n<p><strong>Third Party Data<\/strong><\/p>\n<p>If the user provides data of third parties for any purpose to Versa Design S.L., he\/she guarantees that he\/she has obtained these data in a lawful manner, that he\/she has previously informed the affected parties, obtaining their consent to communicate them and that the information provided is accurate and truthful.<\/p>\n<p><strong>Mandatory nature of the information requested<\/strong><\/p>\n<p>All our forms have an asterisk (*) in the required fields. If the user does not provide these fields, or does not check the box to accept the privacy policy, the information will not be allowed to be sent.<\/p>\n<p><strong>Rights of interested parties:<\/strong><\/p>\n<p>You have the right to access your data and to obtain confirmation of their processing, as well as a copy of the personal data being processed. You have the right to update them and request the rectification of data that are inaccurate or request deletion when the data are not necessary for the purposes for which they were collected. You can request to limit the processing of your data and oppose the processing of your data by revoking your consent, as well as exercise your right to data portability. Similarly, you have the right not to be subject to decisions based solely on automated processing of your personal data. You can exercise your rights by contacting us at Carrer d&#8217;Anselm Turmeda, 16, 08205 Sabadell, Barcelona. If you feel that your rights have not been properly addressed, you have the right to file a complaint with the Spanish Data Protection Agency www.aepd.es.<\/p>\n<p><strong>Data processing of minors<\/strong><\/p>\n<p>Whoever provides the data through the forms on this website and accepts its treatment declares to be over 14 years old, being forbidden the access and use of the portal to minors of that age. If at any time, the Responsible Party detects that a minor under 14 years of age has provided personal data, we will proceed to the cancellation of such data. Likewise, parents or guardians may in any case contact Versa Design S.L. to block the access account of minors in their care who have registered by falsifying their identity.<\/p>\n<p><strong>Treatment of Cookies:<\/strong><\/p>\n<p>A cookie is a small file that is downloaded and stored on the user&#8217;s computer when the user accesses a web page. Cookies allow the web, among other things, store and retrieve information about browsing habits of the user or your computer and, depending on the information they contain and the way you use your computer, can be used to recognize the user. The user has the option to prevent the generation of cookies by selecting the corresponding option in his browser program. You can learn more by reading our Cookie Policy.<\/p>\n<p><strong>Purchasing and ordering policy<\/strong><\/p>\n<p>In compliance with the provisions of Law 34\/2002, of July 11, 2002, of Services of the Information Society and Electronic Commerce, it is reported that this Web Site is owned by Versa Design S.L, with tax domicile in Valencia with CIF B-64995640. Purchasing on this website constitutes the user&#8217;s agreement to the following conditions governing the sale of products offered on <a href=\"https:\/\/woltio.com\/en\/\">www.woltio.com<\/a>.<\/p>\n<p>The formalization of an order implies full acceptance of these terms and conditions. These terms and conditions of purchase have been set out in advance, in accordance with the legislation in force.<\/p>\n<p>These general conditions are governed by national law. If you have any questions about these conditions, please contact www.woltio.com through any of the Customer Service channels.<\/p>\n<p><strong>Order processing<\/strong><\/p>\n<p>Orders will be processed by Versa Design S.L. and will be processed through the technical means available on this website, once completed the forms where the customer data is requested, a confirmation of the sales contract will be sent to the email address indicated on the form. In the event that at the time of receipt of an order there is no stock available of any of the products ordered, the customer will be offered the possibility of acquiring a similar product paying the difference if so or request a refund of the amount paid.<\/p>\n<p><strong>Payment and shipping<\/strong><\/p>\n<p>Orders shall be paid exclusively, and at the customer&#8217;s choice, by any of the following means:<\/p>\n<ol>\n<li>a) Payment by credit card or TPV. Payment available for all orders.<\/li>\n<\/ol>\n<p>The order will be processed once payment has been confirmed.<\/p>\n<p>The shipment will be made in an ordinary way by an urgent transport agency, delivered to the customer&#8217;s address and has a cost of 0 euros from 80 euros of purchase per shipment. Delivery time is usually 4 to 5 working days to the peninsula for items in stock. A link will be provided to the customer where he will be able to view the delivery status of his order once it has been delivered to the courier.<\/p>\n<p>For shipments to the Balearic Islands, Canary Islands, Ceuta, Melilla and abroad, shipments will be sent by regular mail. The delivery time will be approx. 7 working days.<\/p>\n<ol>\n<li>b) Through PAYPAL, with the secure payment gateway PAYPAL. The shipment will proceed in an ordinary way by urgent transport agency is delivered at the customer&#8217;s address and has a cost of 0 euros from 80 euros of purchase per shipment.<\/li>\n<\/ol>\n<p>Prices include VAT.<\/p>\n<p>For shipments to the Balearic Islands, Canary Islands, Ceuta, Melilla and abroad, shipments will be sent by regular mail. The delivery time will be approx. 7 working days.<\/p>\n<\/p>\n<p>Versa Design S.L. shall be released from its obligations of delivery and disclaims all liability in the following cases:<\/p>\n<ol>\n<li>a) Total or partial non-payment by the customer of the order, except in the Cash on Delivery mode of payment.<\/li>\n<li>b) Omission or inaccuracy of the information to be provided by the customer in the order. In the event that a shipment is returned for this reason, the customer, if still interested in the order, will have to pay the shipping costs again.<\/li>\n<\/ol>\n<p><strong>Claims and Returns<\/strong><\/p>\n<p>The customer may claim in case of a defective item, the manufacturer will be informed of its responsibility and after its assessment (in case there are doubts) Versa Design S.L. will replace it without any cost being limited, in any case, the responsibility of Versa Design S.L.; to such replacement.<\/p>\n<p>The customer has 15 days to examine his purchase and if he does not want it, return it carriage paid and the amount will be refunded. If the order, being superior to a stipulated amount had been sent without shipping costs, these costs will be discounted from the return in the event that the total purchase, after subtracting the amount of the returned item, is less than the amount set as free shipping. (10 euros for all shipments)<\/p>\n<p>The date of the order confirmation sent to the customer will be used to compute the 7-day period. To do so, the customer must contact Versa Design S.L. in any of the means of Customer Service. Returns will not be accepted carriage forward and that have not been notified to Versa Design S.L. at <a href=\"mailto:hello@woltio.com\">hello@woltio.com<\/a>. Once the return has been communicated and accepted, the items must reach our warehouse within a period not exceeding 15 days.<\/p>\n<p>Returned items must arrive in perfect condition (properly folded, in their original undamaged packaging, etc). The customer undertakes to do so by taking all necessary steps to ensure that the return reaches us in the same condition in which it was received.<\/p>\n<p>To this end, when you inform us of your decision to return an item, we will inform you in particular how to proceed so that the item is returned to us in perfect condition for resale. In the event that these instructions are not followed and the item and\/or its packaging arrives damaged, Versa Design S.L. will deduct from the amount to be deducted the costs caused by the damage of the item or the costs generated by the repackaging and management of this.<\/p>\n<p>For any doubt, question or suggestion please contact us at <a href=\"mailto:hello@woltio.com\">hello@woltio.com<\/a><\/p>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The company responsible for the processing of your data under this Privacy Policy is: Versa Design S.L. 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